What’s the Difference Between Groups and Teams?

We may use the words “groups” and “teams” interchangeably, but they are not synonymous terms. Groups and teams are functionally and psychologically different from each other, just as group members and team members have different needs and goals. In fact, differentiating between groups and teams is an essential first step in leading and developing each […]

The Ultimate Guide to Personality Tests

Personality is the driving force behind human behaviour. At PBC, we eat, sleep, and breathe personality psychology. We study the science of personality, we’ve pioneered the use of personality tests to improve workplace performance, and our tests evaluate all aspects of personality: the bright side, the dark side, and the inside. But we also understand that […]

Manage and Retain Creative Talent with These 5 Strategies

Talent shortage in creative roles is real and pressing, bringing employee retention to the forefront of effective managerial strategy. Because disrespect, lack of flexibility, and underwhelming benefits are major reasons workers quit their jobs in 2021, leaders must give even greater attention to the management of employees in creative teams—the innovators and creatives whose ideas drive organisational growth. According […]

Rethinking the Psychology of Criminal Behaviour: Personality in Organised Crime

I spent two years as a probation officer in Southern California. Fascinated with the psychology of criminal behaviour, I became a psychologist to learn more about it. I studied delinquency for 15 years before turning to leadership—and the two topics have a lot in common. Consensus exists among researchers regarding the psychology of prison inmates, […]

Best Practices: Remote Coaching During Times of Disruption and Uncertainty

Best Practices: Remote Coaching During Times of Disruption and Uncertainty In any coaching session, whether remote or in person, it is important for the coach to provide an environment that is comfortable, safe, thought provoking, and informative. This sounds simple, but because the coach and coachee often have only a short period of time to […]

Why Free Personality Tests Aren’t Worth the Price

Personality assessment is a thriving modern enterprise — and for many good reasons. Notably, people enjoy learning about themselves, and personality tests have significant entertainment value. A quick search for “free personality tests” via Google will turn up countless results for different personality questionnaires. It’s All Fun and Games … On social media, people frequently share results […]

Business Strategy Meets Talent Strategy: Benefits of Metrics-Driven Leadership Development

In the past, product and service delivery were expressed in abstract terms like “as soon as we can” or “the best we can.” Gradually, time of product and service delivery became metrics driven. Yet many organisational functions — specifically those guided by people and so-called “soft skills” — were still not considered to be measurable. […]

New Year, New Hire, Part 6: How to Write a Rejection Letter

Picture it: you just wrapped up your interview, and you’re confident you’ve found your ideal candidate. They’re smart, hardworking, qualified, socially skilled, and you know they’re going to blend well with the team. You’ve even got the personality assessment results to prove it. You send them the job offer, and they accept. Everything is great, right? […]

Becoming a Manager: 11 Most Difficult Challenges

Becoming a manager for the first time is an exciting career milestone. But because of the magnitude of change involved, making the transition to management can also be nerve-racking for many people. If you’re a new manager or preparing to become a manager, here’s what you can expect as you enter this new phase of […]

New Year, New Hire, Part 5: How to Impress Candidates in an Interview

If you’ve been following our series about refining your talent acquisition process, you likely know that after our last article on how to weed out unqualified candidates, it’s time for the main event: the interview. There are many resources out there on both good and bad interview questions — but there is more to effective interviewing. A job […]