Table of Contents
Privacy Policy
Your privacy is important to Peter Berry Consultancy New Zealand LP (“PBC”, “we”, “us” or “our”) and we aim to manage the personal information we collect about you in an open and transparent way and to protect it.
Scope
We conduct our business from New Zealand, and we comply with the New Zealand Privacy Act 2020 (the “Act”) and the Act’s Privacy Principles when dealing with personal information. This document is our privacy policy and it applies to all personal information we collect when conducting our business including personal information we collect through our website https://peterberryconsultancy.com/ (referred to herein as “our website”). If you are an individual based in Europe (in a country within the European Economic Area) this policy also provides further information about our processing of your personal information and your rights and choices in the section ‘Individuals (data subjects) in Europe’.
This policy explains the types of personal information we collect about you and why, the basis on which we process it and how we use it, to whom we usually disclose your personal information (including overseas), how we hold it, protect it, and keep it secure and your privacy choices and rights. We may need to update this policy from time to time to reflect changes in our legal obligations, practices and services.
This privacy policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see https://privacy.org.nz/
The most current version of this policy is available on our website and in print from our offices and you should check the current policy from time to time to take notice of any changes we make, as they are binding on you.
If you have any questions regarding our policy, wish to exercise your rights or to make a complaint, please contact our Privacy Officer whose details are at the end of this policy.
What is your personal information?
When used in this privacy policy, the term “personal information” has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, telephone number, email address, mailing or street address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
When and how do we collect personal information?
We collect personal information about you in the course of providing our contracted services as a consulting and diagnostics provider to our client organisations, to our partners and to our customers directly.
This includes when:
- we conduct assessments, testing and surveys
- we carry out profiling, consulting, training and development
- we conduct research
- you participate in an assessment process – either by completing a survey or an assessment
- you book a workshop or event with us
We also collect personal information about you when:
- you contact us either via our website, by email or phone
- you visit our website
- you complete a survey or an assessment
- we conduct research
- you request access to your personal information
- we comply with our legal obligations
- you apply for a role with us
We collect personal information about you:
- directly from you when you provide that personal information to us, including via our website, IT systems or data centres used in the operation of our business and/or the provision of our website and any related services or through any contact with us (for example, in person, telephone call or email)
- from third parties where you have authorised this or the information is publicly available
If possible, we will collect personal information from you directly.
Cookies Policy
Click here https://peterberryconsultancy.com/cookie-policy/ for our cookies policy which explains what information we collect through our use of cookies and analytics and for what purposes.
What kinds of personal information do we collect and hold about you?
The personal information we collect about you depends on who you are and your relationship with us.
It may include name, title/occupation, employer, business contact details, personal email addresses, mailing or street address, age or date of birth and credit card details (when placing an order). It may also include information you provide when you answer questions, including testing using standard measures of an individual’s psychological tendencies or abilities. If you apply for a role with us we may collect information about your job history, education and qualifications, references, residency status and working rights.
We may also obtain feedback from others about your performance. Reports generated from yours and others’ responses about you are also considered personal information.
We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers from you if you complete a survey or aggregated information about how users use our website.
If you do not provide us with all of the information we request, we may not be able to provide you or your organisation with our services or respond to your request or complaint.
Dealing with us anonymously or using a pseudonym
You may choose not to identify yourself when you deal with us or to use a pseudonym. For example, when we conduct surveys of employees in organisations. However in many cases we will need to identify you in order to provide our services, to assist you, to provide you with access to your personal information and to comply with our legal and contractual obligations.
The purposes for which we use and disclose personal information
We use and disclose your personal information to:
- provide our profiling, training, consulting, selection or development services to you or our client organisations that you may be part of
- manage our relationship with you and/or the organisation you represent
- conduct research
- develop our products and services
- prepare, submit and follow up payment of our invoices
- contact you for marketing purposes including but not limited to the offer of products or services provided by us or our partners or to provide information about our events and workshops
- comply with our legal statutory and contractual obligations
- obtain legal advice and protect and defend our rights and property
- respond to enquiries, requests and complaints, including to verify your identity
- for any other purpose authorised by you or the Act.
Who do we disclose or give access to your personal information (including overseas)?
We may disclose your personal information to:
- our employees
- another entity within our group
- our client organisations to provide our services to them who you may be employed with or represent – they may be located overseas, that is outside the country or region you are in (such as outside New Zealand or Europe)
- individuals with whom you have worked (who may be located overseas)
- our associates who carry out work on our behalf for you or client organisations that you may be part of
- our subcontractors or third party service providers including our software providers who process and store personal information on our behalf in the course of providing our services and to support the operation of our website and IT systems
- in the event that we or a part of our business undergo re-organisation or are sold or licensed to a third party, any personal information we hold about you may be transferred to that re-organised entity, licensee or third party
- other third parties (for anonymised statistical information)
- a person who can require us to supply your personal information (e.g. a regulatory authority)
- any other person authorised by the Act or another law (e.g. a law enforcement agency)
- any other person authorised by you.
We will aim to limit access and disclosure to the extent necessary and any third parties to whom we disclose or permit access to your personal information in the course of providing us with services will be subject to strict contractual restrictions to ensure that they protect your personal information and keep it confidential, consistent with relevant privacy and data-protection laws.
We will not otherwise disclose your personal information to another party unless we:
- have your written permission; or
- are required or authorised by applicable laws or relevant professional codes of ethics (e.g., prevention of harm to self or others).
Opting out of direct marketing
If you have provided your consent to receiving direct marketing from us, you can withdraw it without detriment at any time by contacting us on the details below or by clicking on the unsubscribe link in our electronic communications.
Individuals (data subjects) in Europe
If you are based in Europe and we collect and process your personal information, the following additional information applies.
Legal grounds for processing: We rely on the following legal grounds to process your personal information:
- with your consent– we need your consent to collect and use your personal information when you participate in a program of services, we provide to our client organisations you are part of. You can withdraw your consent by contacting us (see below).
- contract performance – we may need to collect and process your personal information to enter into a contract with you or to perform our obligations under a contract with you.
- if it is necessary for our legitimate interestsand does not override your rights and interests – this may be when we carry out research or communicate with you.
- to comply with laws or regulations that apply to us.
Transfer of information outside Europe:
If we or our service providers or distributors transfer your personal information outside Europe, we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information.
We will do this by one of the following:
- sending it to a country approved by the European Commission as having adequate privacy protections;
- meeting the requirements of an applicable derogation such as obtaining your consent;
- the recipient has signed a contract based on standard “model contractual clauses” approved by the European Commission, requiring them to protect your personal information (see Rules on international data transfers – European Commission)
- if the recipient is located in the US, it may be a certified member of the EU-US Privacy Shield scheme (Data Privacy Framework ) or another valid scheme.
Your additional rights and choices
- obtain information about the processing of your personal information.
- ask us to erase your personal information without undue delay in certain circumstances such as if you withdraw your consent and we are not otherwise legally entitled to retain it.
- object to, and ask us to restrict, our processing of your personal information in certain circumstances, such as while we verify your assertion the information is inaccurate or if we are processing your information for our legitimate interests or for direct marketing purposes (we may be legally entitled to refuse that request).
- in some circumstances such as where we are processing your information with your consent, receive some personal information you have given us in a structured, commonly used and machine-readable format and/or ask us to transmit it to someone else if technically possible feasible.
- withdraw your consent (but we may be able to continue processing without your consent if there is another legitimate reason to do so.
- lodge a complaint with the relevant European data protection authority if you think that any of your rights have been infringed by us – we can, on request, tell you the relevant authority for the processing of your personal information.
How to access and correct your personal information that is held by us.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we have collected and hold about you (including by receiving a copy) and to request correction of that personal information. When you make a request to access your personal information, we will need to verify your identity to confirm that you are the individual to whom the personal information relates. In some situations, we may charge a fee for our reasonable costs in providing the personal information to you or correcting that information. We may also refuse your request in whole or in part if any grounds for refusal set out in the Act apply, in which case we will notify you of our decision in writing and explain why and how you can complain if you are not satisfied with our decision.
It is important that you ensure the information you provide us is complete, accurate and current. If you believe any of the personal information we hold about you is incorrect, please contact our Privacy Officer.
If you want to exercise either of the above rights please contact the Privacy Officer at the email address set out below. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
Protection, storage and retention of your personal information
We store your personal information in a combination of secure computer files and paper based files. Information is held on our servers and/or on the servers of our third party software service provider whose servers are located outside New Zealand including the US and Europe. They are subject to contractual terms that requires them to process data in accordance with applicable privacy and data protection laws and restrict access to personal information to those individuals or organisations who need access to that information in order to assist us in performing our activities. We take steps to:
- ensure that your personal information is protected against loss, damage, misuse and unauthorised access;
- destroy or de-identify your personal information when we no longer need it; and
- ensure that your personal information is accurate, up to date, complete, relevant and not misleading.
If you believe that any personal information, we hold about you may be compromised by a data security breach, please contact our Privacy Officer immediately so that we can investigate the incident.
We will generally retain information collected in the course of providing our consulting and diagnostics services programs for a period of three years. We keep client and supplier information for as long as we maintain a relationship and for 7 years afterwards or otherwise as required for our business operations or by applicable laws. We may need to retain certain personal information after a customer or supplier account has been closed or deleted to enforce our terms, to identify, issue or resolve legal claims and/or for proper record keeping purposes..
We may also retain a record of any stated objection by you to receiving our marketing for the purpose of ensuring we can continue to respect your wishes and not contact you further.
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
Privacy concerns and complaints
If you believe that we have not handled your personal information consistent with this policy and our privacy obligations or you have any questions regarding our policy, wish to exercise your rights or to make a complaint, please contact our Privacy Officer on the contact details at the end of this policy so that we can investigate and address your concerns.
We may need to seek further information from you and will aim to respond to your complaint within 14 days.
If you are not satisfied with our proposal to resolve your complaint, you may complain to the Privacy Commissioner, see https://www.privacy.org.nz/your-rights/making-a-complaint/
Privacy Officer - Our contact details
If you would like to contact us about any matter relating to privacy, our details are:
Attention: Privacy Officer
Telephone: +64 99419790
Email: privacy@peterberryconsultancy.com
Address: 11 Britomart Place, Auckland 1010 NZ
This policy was last updated in November 2024
