Good Leaders ‘Drive Effective Change Management’
The importance of good leadership when embarking on a change management project cannot be understated. Recent Deloitte analysis argued that organisation redesign, when done well, brings significant improvements to performance, including reducing costs, boosting customer experience and driving productivity. However, the company said high-quality leadership is essential to successfully create and implement a change management strategy, […]
Customer Loyalty, Employee Engagement – And Everything in Between

Although the business landscape is constantly shifting and changing, the core needs and goals of organisations in any sector remain the same. Employee engagement, for instance, is always a hot topic among HR and management circles, with endless research being conducted in this area. From a customer relationship point of view, consumer engagement and loyalty […]
Companies ‘Need Better’ Global Leadership Development

Global leadership development programs are underperforming at many organisations worldwide, a new international survey has suggested. The American Management Association (AMA) said global leadership is now more important than ever for businesses that want to maintain growth and success. According to the AMA, the good news is that companies understand the importance of expanding internationally, unfortunately their […]
Female Leadership: The State of Play in Australia

Organisations across the world continue to strive for equality, recognising that diversity helps create a happy, productive workplace. The gender divide is often a main priority for businesses attempting to encourage more diversity, with female leadership development particularly important. In Australia, the gender gap is already beginning to shorten. Corporate governance code amendments were implemented in […]
Australian Companies ‘Concerned’ about Staff Turnover
Australian businesses are becoming increasingly concerned about retaining their top talent, with evidence that there is a growing skills gap in the country. A 2012 Australian Institute of Management (AIM) survey revealed 77 per cent of companies are lacking key skills at their organisation, including notable areas of deficiency in leadership positions. Furthermore, AIM showed […]
The Dangers of Overconfidence: Q&A with Tomas Chamorro-Premuzic

We had a chat with Tomas Chamorro-Premuzic, vice president of research and innovation at Hogan, to find out what exactly constitutes confidence in the workplace – and whether too much of it can be a bad thing. What separates good confidence from bad? How do you define it in the workplace setting? Good confidence is […]
The True Cost of a Bad Leader
Stories of poor and ineffective leaders are nothing new – for every inspirational CEO in Australia, there is an incompetent business leader who is doing more to drag their organisation down than to help it grow. While being the basis for tongue-in-cheek TV shows and films such as The Office and Horrible Bosses, bad leaders […]
Do Narcissists Make Good Leaders

Narcissists are typically categorised as being self-centred, overconfident in their abilities and lacking empathy for others. Considering their expertise at self-promotion, it is therefore not difficult to see why some narcissists quickly find themselves in leadership positions. According to 2008 Ohio State University research, people who score highly for narcissism are more likely to take […]
Why a Degree Is No Longer Everything

For as long as anyone can remember, the traditional path for school leavers in Australia (and indeed most countries around the world) has been to attend university, gain a degree and find a job. Although this mindset has become much more flexible in recent years, with an increasing number of young Australians opting for other […]
How Not to Be a Bad Boss

In their efforts to become a good role model and leader, it is easy to see some new managers fall into the trap of trying too hard. Not only can this have an adverse impact on staff and the wider organisation, but it can also harm the leader’s future career prospects, says recruitment firm Hays. […]