People Skills Important for All Employees
It’s often easy to assume that certain professionals don’t necessarily need to have an extensive set of soft skills, such as communication and empathy. Whether it’s because the job entails limited interaction with others or a strong technical emphasis, these professionals may have an illusion that the thrust of their work is simply to get […]
Fighting Back: The Importance of Managing Workplace Bullying
There are fewer things more detrimental to an organisation than a workplace culture poisoned by bullying. Despite increasing awareness – and a new set of anti-bullying laws introduced in Australia this year – many companies are still struggling to cope with the problem. Workplace bullying can be an insidious issue and is often hard to […]
Good Leaders ‘Drive Effective Change Management’
The importance of good leadership when embarking on a change management project cannot be understated. Recent Deloitte analysis argued that organisation redesign, when done well, brings significant improvements to performance, including reducing costs, boosting customer experience and driving productivity. However, the company said high-quality leadership is essential to successfully create and implement a change management strategy, […]
Customer Loyalty, Employee Engagement – And Everything in Between
Although the business landscape is constantly shifting and changing, the core needs and goals of organisations in any sector remain the same. Employee engagement, for instance, is always a hot topic among HR and management circles, with endless research being conducted in this area. From a customer relationship point of view, consumer engagement and loyalty […]
Companies ‘Need Better’ Global Leadership Development
Global leadership development programs are underperforming at many organisations worldwide, a new international survey has suggested. The American Management Association (AMA) said global leadership is now more important than ever for businesses that want to maintain growth and success. According to the AMA, the good news is that companies understand the importance of expanding internationally, unfortunately their […]
Female Leadership: The State of Play in Australia
Organisations across the world continue to strive for equality, recognising that diversity helps create a happy, productive workplace. The gender divide is often a main priority for businesses attempting to encourage more diversity, with female leadership development particularly important. In Australia, the gender gap is already beginning to shorten. Corporate governance code amendments were implemented in […]
Australian Companies ‘Concerned’ about Staff Turnover
Australian businesses are becoming increasingly concerned about retaining their top talent, with evidence that there is a growing skills gap in the country. A 2012 Australian Institute of Management (AIM) survey revealed 77 per cent of companies are lacking key skills at their organisation, including notable areas of deficiency in leadership positions. Furthermore, AIM showed […]
The Dangers of Overconfidence: Q&A with Tomas Chamorro-Premuzic
We had a chat with Tomas Chamorro-Premuzic, vice president of research and innovation at Hogan, to find out what exactly constitutes confidence in the workplace – and whether too much of it can be a bad thing. What separates good confidence from bad? How do you define it in the workplace setting? Good confidence is […]
The True Cost of a Bad Leader
Stories of poor and ineffective leaders are nothing new – for every inspirational CEO in Australia, there is an incompetent business leader who is doing more to drag their organisation down than to help it grow. While being the basis for tongue-in-cheek TV shows and films such as The Office and Horrible Bosses, bad leaders […]
Do Narcissists Make Good Leaders
Narcissists are typically categorised as being self-centred, overconfident in their abilities and lacking empathy for others. Considering their expertise at self-promotion, it is therefore not difficult to see why some narcissists quickly find themselves in leadership positions. According to 2008 Ohio State University research, people who score highly for narcissism are more likely to take […]
